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Get residential electrical service that really does include service.

We reach for the phone almost as much as our pliers

The phone. It’s the tool that consistently earns us high marks for customer satisfaction. That’s because at 401 Electric, we’re the electric services company that is as good with our phone as we are with our pliers. When our phone rings, we answer it. And then you speak with a live person about your needs for your home.

We’re on time and we won’t leave you hanging. If we know we’re going to be late for a scheduled appointment—sometimes an unforeseen problem arises that puts us behind—we reach for the phone again to call and let you know.

When we’re at your home, we never forget where we are. Yes, we’ve come to work. But it’s your home and you’ve invited us in. Along with an extraordinary level of attention to its electrical systems, we treat your home with respect.

After we’re done, we follow up to make sure you’re satisfied. All our electrical work is guaranteed so if something isn’t right, we’re coming back to fix it. On more complex residential projects, our operations manager is onsite to ensure everything we do meets our own requirements for quality and safety and complies with the Ontario Electrical Safety Code.

How good is our service? It’s your call.

It’s not just walls and a roof

It’s a house. Or a cottage you’re renovating. Or a new custom home you’re planning. But it’s not just walls and roof. It’s where you provide a home for the people important to you. We understand that. We also know all about the electricity inside those walls and the roof.

On renovations and custom homes, we work with homeowners managing their own requirements. Our ideas on how your electricity service can be better are powered by our extensive experience in residential electricity solutions. We have the imagination to help you implement your vision for your home whether it’s wiring a whole house or building out the family cottage. Based on your requirements, we’ll create the electrical layouts that comply with the Ontario Electrical Safety Code. And then we’ll get to work.

Sometimes it’s just a service call. Even with an intermittent electrical problem—a light that flickers or a breaker that trips when something somewhere turns on— troubleshooting by a professional electrician is better than tinkering. Don’t tinker. Call the electricians your friends tell you to call.

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Knob and tube wiring – rethinking and rewiring

If your home has knob and tube wiring, you’re probably already familiar with its safety issues. It has no ground wire, and you can’t easily connect anything with a third prong on the plug to a receptacle. This obsolete wiring is covered in a rubberized cloth fabric that becomes brittle as it ages and flakes off. The space around the wiring must be kept open to the air so that it can shed the excess heat generated by the electricity it carries. It should not be run through home insulation or covered up by blown-in insulation because of the risk of overheating.

There’s nothing requiring you to remove knob and tube wiring from an existing home. But it is out-of-date and can’t be used in any new construction. Many insurers are reluctant to provide coverage to homes that have it. It is inadequate to meet the electricity demands of the modern home.

 If you’re planning a home renovation or addition and still have knob and tube wiring in your home, it’s time to rethink rewiring. At 401 Electric, our electricians are experts at finding this antiquated wiring technology and replacing it with a wiring system that will safely deliver all the electricity your home requires.

We’re electrifying almost everything. Has your home kept up?

We have ideas on how your electricity can work better for you. Today, we all think about energy efficiency when we buy appliances, electronics, air conditioners, lighting and other devices that use electricity. And we’re driving home in an electric vehicle (EV) and plugging it in. It’s a fact of modern life that the smart and connected home demands more reliable electricity.

We’re electrifying almost everything. How’s the electrical service in your home working? If you’re considering a renovation, it’s time to look at upgrading your electrical panel and getting more power to where you need it.

When there’s a blackout, you don’t have to be in the dark

If you don’t like being in the dark when the power goes out, then you’ll like our ideas about standby generators. We can integrate a generator into your home’s electricity panel so that it starts up the moment the rest of the neighbourhood goes dark. It’s a significant investment in your home’s security. But when the power’s out, it’s priceless.

An emergency is when you really need us to answer the phone

When you have an electrical problem, it’s never a good time. It’s even worse in the middle of the night. If that’s when you call, then that’s when we’re talking. If it’s something that has to be fixed immediately, we’re on the way. We can help you decide if it is something that warrants the cost to you of emergency electrical services. If it can wait for a scheduled visit during business hours, we’ll talk about that too.

We’re the premiere electrical contractor in the area because we take care of our customers when they need us the most even if it’s when everyone else is sleeping. It starts with answering the phone twenty-four hours a day, all weekend long, any day of the year. LEARN MORE!


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